SMART PIA has been set up so that you as the customer can yourself modify the configuration whenever you want. This includes the questionnaires and workflows. To prepare yourself for this, you will have to attend a number of training sessions. We offer Administrator Training to SMART PIA administrators. Over one or two days the administrator learns how to modify a questionnaire and how rights can be assigned to users of the tool. The training is always offered and taken in addition to the standard configuration.
It is also advisable to prepare all the end users for working with SMART PIA. During this training, which lasts about half a day, they will learn how to complete questionnaires and finish off all kinds of actions. This training is also offered with every standard configuration and with quality in mind is given in groups of not more than 12 participants.